Policy Details

SB0226 – Artificial Intelligence Consumer Protection Amendments

Date Passed

3/27/2025

Effective Date

5/7/2025

Summary

Creates consumer‑protection requirements around AI use, including disclosures for AI‑mediated interactions and guardrails against harmful impersonation or deception. Directs enforcement via state consumer‑protection authorities and sets penalties for violations.

Healthcare Implications

Patient‑facing bots, voice agents, and automated outreach used by health systems must clearly disclose AI involvement and avoid deceptive impersonation. Marketing, scheduling, and billing workflows using generative tools should implement policy, logging, and quality assurance to meet the new standards.

Impact Level

Medium

Keywords

Privacy & Data

Stakeholders

Providers & Health Systems; Patients & Public; Developers & Vendors