Issued2025-06-16

MDCG 2025-4 – Guidance on the safe making available of medical device software apps on online platforms

GuidanceInternational

Summary

Medical Device Coordination Group guidance on making medical‑device software apps available through online platforms, explaining when platforms act as distributors and associated duties for CE/UDI verification, traceability, and incident communications.

Healthcare Implications

Developers must ensure compliant listing, labeling, vigilance routes, and rapid takedown; platforms clarify responsibilities; hospitals can update allow‑lists and procurement checks for AI‑enabled health apps reaching clinicians or patients.

Impact Level

Medium

Keywords

Safety & Risk; Transparency & Governance

Stakeholders

Developers & Vendors; Providers & Health Systems; Regulators & Government; Patients & Public