Issued2026-07-23

Best Practice Guide and Testing & Evaluation Framework for Generative AI-Enabled Wellness Applications

Best Practice Guide / Testing & Evaluation FrameworkVoluntary

Summary

Provides consensus guidance and evaluation methods for adult-facing generative AI wellness applications used for emotional support, general wellness guidance, or coping assistance, addressing product scope, harmful advice, crisis response, over-reliance, privacy, bias, transparency, and monitoring.

Healthcare Implications

Developers and implementers should clearly distinguish wellness support from clinical care, disclose system limitations, test high-risk and crisis scenarios, implement escalation and dependency-reduction safeguards, protect sensitive data, evaluate performance across user groups, and monitor changes after deployment.

Impact Level

Medium

Keywords

Safety & Risk; Privacy & Data; Transparency & Governance; Clinical Quality & Efficacy; Equity & Bias

Stakeholders

Patients & Public; Providers & Health Systems; Developers & Vendors; Regulators & Government