Summary
Requires health facilities, clinics, and physician/group practices that use generative AI to generate written or verbal patient communications about clinical information to include both (1) a disclaimer indicating AI was used and (2) clear instructions for how the patient can reach a human clinician/staff. Communications reviewed by a licensed provider are exempt; violations by physicians are subject to Medical Board/Osteopathic Board jurisdiction.
Healthcare Implications
Directly impacts patient‑facing chatbots, portal messages, automated call scripts, and discharge instructions, mandating transparency and human‑escalation pathways. Drives changes to vendor contracts, quality assurance, and risk management for generative AI in care delivery. Supports patient comprehension and informed consent by clarifying when AI assists in clinical communications.